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Archive for the ‘FAQ’ Category

What happens in the event of a breakdown?

We are covered by both the Road Haulage association and the RAC who guarantee to fix or provide onward transmission.

Will the trailer/container fit my drive?

Our widest mobile container is 7ft 6ins, which will go through most vehicle gateways. Our standard mobile containers are only 6ft 6ins wide and designed to fit on a standard car parking space. Our longest container is just under 20ftlong.

I’m not sure what I need, can you help me?

We are happy to come to you and help with the estimating but if that is not convenient just book one mobile container and a provisional, you will only be charged if you use it.

What happens if it doesn’t all go in?

Our mobile containers are large capacity both in volume and weight but if we underestimate we will supply an additional unit at our own cost within the time frame.
If you underestimate we will supply a mobile container and just charge the difference as per our price list BUT WE WILL GET YOU THERE

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What Our Customers Say
“One of the last things you expect to be doing when you are diagnosed as terminally ill is move, but that’s exactly what local business woman, Sarah Howells ended up finding herself doing this Valentine’s weekend!

Still perky, but unable to do a lot of the physical work herself, she found herself ‘directing movements’ instead of getting her head down and getting on with things as she usually would.

So it was essential she selected the right suppliers for the job.

Move Smooth was the ultimate choice for Sarah to assist her with her move. She had plenty of help from family, but needed reliable transport and some professional advice in the best way of how to move particular items. She needed a flexible approach and an attitude of ‘can do’ rather than can’t.

Delighted with the outcome, and noting a core difference of Move Smooth being able to unexpectedly take some items into storage on the same day, Sarah hopes that she is settled now, but urges people to consider this unique option when moving home or office. “You can choose whether to just have the container delivered to pack at leisure when suits, or whether to have a fully assisted move by the Pro’s, or whether to have a mixture. It’s perfect for anyone, and won’t break the bank!”

More details can be found on the Poole based company at www.move-smooth.com”
by Sarah Howells